Privacy Policy

1. Introduction

Welcome to Invoicer, a digital product designed to streamline billing, store, and inventory operations. Invoicer is owned, operated, and maintained by DYTHONAI INNOVATIONS AND TECHNOLOGIES LLP ("Company", "we", "us", or "our").

We are deeply committed to protecting your privacy. This Privacy Policy governs your access to and use of the Invoicer digital platform, explaining how we collect, process, and safeguard the information generated when you create invoices, add products, manage team members, or record customer billing records.

By creating an account, upgrading your subscription plan, or accessing Invoicer, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

To provide our automated invoicing and multi-store control services, we collect information that you explicitly provide or that is automatically generated during usage.

A. User Account & Business Profile Data

When you register for an account (Step 1 and Step 2 details), we collect:

• Personal Identifiers: Name, email address, and phone number.
• Business Profile details: Business name, tax registration number (GSTIN), business domain (e.g. general, ophthalmology), and default billing terms.
• Sub-user Accounts: Names, emails, roles (Manager/User), and store assignments of sub-users invited under your subscription.

B. Transactional & Billing Content

As part of using the service, we process and store data related to your transactions:

• Invoices & Items: Customer names, email/phone details, billing address, product catalog listings, tax rates, discount percentages, and final balances.
• Payments: Payment methods (Cash, Card, UPI, etc.), initial payments, and receipt logs.

C. Device & Authentication Data

We automatically collect operational logs for security and performance purposes:

• Security Verification logs: SMS OTP requests, email link logs, and roles.
• System logs: IP addresses, browser types, interaction logs (barcode scans, PDF exports, etc.), and error details.

3. How We Use Your Information

DYTHONAI INNOVATIONS AND TECHNOLOGIES LLP utilizes the collected information exclusively to power Invoicer's software workflows and ensure platform integrity:

• Core Workflows: Generating professional invoices, generating barcode sheets, and calculating multi-store inventory balances.
• Authentication & Security: Verifying registration details through secure mobile SMS OTPs and email activation tokens.
• Communications: Delivering invoices, payment links, and receipts directly to your customers via WhatsApp or Email as requested by you.
• Limits & Monitoring: Tracking subscription plan limits (monthly invoice volume) and auditing administrative changes via system audit logs.
• Compliance: Providing accounting modules (GSTR-3B, Profit & Loss summaries, outstanding statements) based on your recorded ledger entries.

4. Data Security

We understand the critical nature of your financial, customer, and catalog data. We implement state-of-the-art technical measures:

• Encryption: Data is transmitted using HTTPS SSL/TLS layers and sensitive information is encrypted at rest.
• Role-Based Access: Access to store-level invoice history and auditing data is restricted using rigid sub-user permissions (Admin, Manager, User roles).
• System Monitoring: Continuous application logging via system log viewers protects the infrastructure against DDoS, cross-site scripting (XSS), and unauthorized entries.

5. Data Sharing & Disclosure

DYTHONAI INNOVATIONS AND TECHNOLOGIES LLP does not sell, rent, or trade your business data or your customers' contact lists to advertising agencies or third-party brokers. Data is shared only under specific contexts:

• Service Providers: We integrate with trusted third-party services to execute operations (such as SMS OTP dispatch gateways, transactional email APIs, and cloud database hosting providers). These partners only access data necessary to execute their duties.
• Legal Mandates: We may disclose data if required by tax audits, governmental authorities, or law enforcement under applicable statutes in India.
• Corporate Restructuring: If Invoicer is subject to a business merger, asset sale, or transfer, your records will be transferred safely under the same privacy restrictions.

6. Your Rights & Controls

As the primary business subscriber of Invoicer, you maintain full control over your billing records:

• Update Profile: You can edit your store listings, business logo, tax details, and personal registration profile through the profile editing panel.
• Team Control: Store owners and managers have the authority to create, suspend, block, or delete invited sub-users and cashier profiles immediately.
• Data Export: You can download comprehensive invoice histories as PDF files or accounting summaries whenever required.

7. Cookies & Local Storage

Invoicer uses standard web cookies and session local storage to provide a seamless user interface:

• Core Operations: Maintaining your logged-in session, ensuring secure form submissions (CSRF tokens), and retaining preference configurations.
• Performance: Tracking UI performance and saving local search caching values for barcode verification.

8. Contact Information

For any legal inquiries, data protection concerns, or clarification regarding these privacy protocols, please reach out to the compliance team at DYTHONAI INNOVATIONS AND TECHNOLOGIES LLP.